Retail Experience Specialist – POS & Customer Focus

Ocean State

Avon (MA)

On-site

USD 2,170,000 - 2,307,000

Full time

3 days ago
Be an early applicant
Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Benefits offered by this job

Associate discount 30%
Wellbeing Time & Care.com Access
Paid Time Off
Health & Wellness coverage
FSA
Short-Term Disability
Accolade Care

Job summary

Ocean State Job Lot is looking for a Store Specialist to deliver exceptional customer service, process complex POS transactions, and ensure well-merchandised areas across the store. This role oversees assigned associates and adheres to company policies to maintain a positive shopping environment.

The position is full-time and requires availability nights and weekends. Associates receive a 30% discount, competitive benefits, and opportunities for growth within a supportive retailer network.

Qualifications

  • Prior retail merchandising, customer service and/or cashier experience preferred.

Responsibilities

  • Build lasting relationships by providing exceptional customer service.
  • Assist customers with inquiries, locate items, complete purchases, handle transactions accurately, and perform advanced point-of-sale functions.
  • Promote Company-wide customer initiatives (donations, loyalty programs, promotions).
  • Maintain visually appealing displays, restock assigned areas, and merchandise new items according to Company guidelines.
  • Train and coordinate assigned associates, manage breaks according to policy and regulations.
  • Communicate issues and improvement opportunities to store leadership.
  • Maintain a safe and organized environment for customers and associates through proactive maintenance and cleaning.
  • Handle daily damages and returns according to established procedures.

Skills

Customer service
Retail experience
Cashier experience

Job description

Ocean State Job Lot is looking for a Store Specialist to deliver exceptional customer service, process complex POS transactions, and ensure well-merchandised areas across the store. This role oversees assigned associates and adheres to company policies to maintain a positive shopping environment.

The position is full-time and requires availability nights and weekends. Associates receive a 30% discount, competitive benefits, and opportunities for growth within a supportive retailer network.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Retail Store Specialist: Customer Experience & POS
Retail Store Specialist: Customer Experience & POS

Ocean State • North Reading (MA)

On-site
USD 22,000 - 23,000
Associate Discount
Wellbeing Time & Care.com Access
Paid Time Off
+7
Retail Store Specialist - Customer Experience & Merchandising
Retail Store Specialist - Customer Experience & Merchandising

Ocean State • Medway (MA)

On-site
USD 22,000 - 23,000
Employee discount
Retail Store Specialist: Customer Service & Merchandising
Retail Store Specialist: Customer Service & Merchandising

Ocean State • Seekonk (MA)

On-site
USD 22,000 - 23,000
Associate discount 30%
Wellbeing time
PTO & holidays
+4
Customer Experience & Merchandising Specialist
Customer Experience & Merchandising Specialist

Ocean State • Montgomeryville

On-site
USD 19,000 - 22,000
30% associate discount
Wellbeing time & care access
Generous paid time off
+4
Customer-Experience Retail Specialist
Customer-Experience Retail Specialist

Ocean State • Wethersfield (CT)

On-site
USD 25,000 - 26,000
30% Associate Discount
Wellbeing Time & Care.com Access
Generous Paid Time Off
+4
Retail Experience Champion — Store Specialist
Retail Experience Champion — Store Specialist

Ocean State • Seabrook (NH)

On-site
USD 22,000 - 23,000
Associate discount
Wellbeing resources
Paid time off
+4
Retail Store Specialist — Customer Experience Leader
Retail Store Specialist — Customer Experience Leader

Ocean State • Wilkes-Barre

On-site
USD 19,000 - 22,000
30% Associate Discount
Wellbeing Time & Care.com Access
Paid Time Off
+4
Customer-First Store Specialist: POS, Merch & Team Lead
Customer-First Store Specialist: POS, Merch & Team Lead

Ocean State • Bedford (MA)

On-site
USD 21,000 - 23,000
30% Associate Discount
Wellbeing Time & Care.com Access
Paid Time Off (Sick, Vacation, Holiday
+9
Retail Store Specialist: Elevate Customer Experience
Retail Store Specialist: Elevate Customer Experience

Ocean State • Auburn (MA)

On-site
USD 2,170,000 - 2,307,000
30% discount
Wellbeing resources
Paid time off (PTO)
+4
Retail Store Specialist — Elevate Customer Experience
Retail Store Specialist — Elevate Customer Experience

Ocean State • North Dartmouth (MA)

On-site
USD 2,170,000 - 2,307,000
30% Associate Discount
Wellbeing Time & Care.com Access
Generous Paid Time Off
+4