Retail Experience Champion — Store Specialist

Ocean State; Seabrook (NH); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

Wellbeing resources

Paid time off

Health & wellness insurance

FSA

Disability coverage

Care navigation

Job summary

Ocean State Job Lot is seeking a Store Specialist to enhance customer experience and oversee merchandising and POS transactions. You will ensure smooth operations in assigned areas while upholding store policies and guidelines.

The role includes supervising associates, maintaining displays, and executing company initiatives. Full-time availability, including nights and weekends, is required; 18+ years old required. Benefits and growth opportunities are available.

Qualifications

• Prior retail merchandising, customer service experience preferred.
• Basic math and reading skills, legible handwriting, and good verbal and written communication required.
• Full-time availability including nights and weekends.
• Must be 18 years or older.

Responsibilities

• Provide excellent customer service using the T.R.E.A.T. model to create a welcoming environment.
• Assist customers with inquiries, locate items, complete purchases, and perform advanced POS functions.
• Promote company-wide initiatives (donations, loyalty programs, promotions).
• Maintain displays, restock areas, and merchandise new items per guidelines.
• Train and coordinate associates, manage breaks per policy.

Skills

Customer service

POS operations

Communication skills

Cash handling

Job description

Ocean State Job Lot is seeking a Store Specialist to enhance customer experience and oversee merchandising and POS transactions. You will ensure smooth operations in assigned areas while upholding store policies and guidelines.

The role includes supervising associates, maintaining displays, and executing company initiatives. Full-time availability, including nights and weekends, is required; 18+ years old required. Benefits and growth opportunities are available.