Retail Store Operations Leader

Goodwill San Antonio; San Antonio (TX); On-site; USD 41,000 - 51,000; Full time

Job summary

Goodwill San Antonio is seeking an Assistant Manager to co-lead retail store teams and oversee donor operations to meet goals. You will safeguard customers and donations while delivering mission-focused service.

Requirements include a High School diploma and 3 years of supervision in retail or production. The role emphasizes servant leadership, staff development, scheduling, budgeting, and collaboration with HR. Equal Opportunity Employer.

Qualifications

• High School diploma required; some college preferred.
• Minimum 3 years of experience supervising production or retail operations.
• Proficiency with Microsoft Office applications (Word, Excel, Outlook).

Responsibilities

• Co-lead retail store teams and co-manage operations to meet goals.
• Ensure safety of team members and customers at all times.
• Provide leadership, training, and support to staff for performance improvement.
• Develop staffing models, scheduling, and workforce planning.
• Maintain high standards of customer service and store appearance.
• Monitor expenses and safeguard assets to minimize shrinkage.

Skills

Leadership

Team supervision

Customer service

Communication

Problem solving

Education

High School diploma

Some college preferred

Tools

Microsoft Office

Job description

Goodwill San Antonio is seeking an Assistant Manager to co-lead retail store teams and oversee donor operations to meet goals. You will safeguard customers and donations while delivering mission-focused service.

Requirements include a High School diploma and 3 years of supervision in retail or production. The role emphasizes servant leadership, staff development, scheduling, budgeting, and collaboration with HR. Equal Opportunity Employer.