Retail Store Operations Lead — Growth & Impact

Goodwill-SAN-Antonio; San Antonio (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

Goodwill San Antonio is seeking an Assistant Manager to co-lead our retail store operations, ensuring safe, efficient donation handling and outstanding customer service. Reporting to the General Manager, you will mentor team members, optimize staffing, and help meet revenue and efficiency goals while upholding our mission to fight poverty and create opportunity.

Candidates should have a High School diploma, 3+ years of supervisory experience, and proficiency with Microsoft Office; a bachelor’s

Qualifications

• Minimum 3 years’ experience supervising production and/or retail operations.
• Experience in nonprofit or human services environment is a plus.
• Able to lift up to 40 pounds and drive if required.

Responsibilities

• Co-leads retail store teams and co-manages operations to meet goals.
• Ensure safety, customer service and donation handling.
• Develop staffing models and scheduling.
• Train and develop employees.
• Monitor budgets and store performance.

Skills

Leadership

Team supervision

Customer service

Operations

Education

Bachelor's degree in management or related field

High School diploma

Tools

Microsoft Office

Job description

Goodwill San Antonio is seeking an Assistant Manager to co-lead our retail store operations, ensuring safe, efficient donation handling and outstanding customer service. Reporting to the General Manager, you will mentor team members, optimize staffing, and help meet revenue and efficiency goals while upholding our mission to fight poverty and create opportunity.

Candidates should have a High School diploma, 3+ years of supervisory experience, and proficiency with Microsoft Office; a bachelor’s