Retail Store Operations Leader

Ross Stores, Inc.; New Jersey; On-site; USD 27,000 - 42,000; Full time

Job summary

Ross Stores, Inc. in New Jersey seeks an experienced Assistant Store Manager to lead daily operations and drive excellent customer service. You will supervise associates, manage payroll and scheduling, enforce safety and company policies, and partner with leadership to achieve store goals.

You will recruit, train, and develop non-exempt staff, control expenses, and maintain a clean, welcoming store environment while upholding Ross brand standards and loss prevention priorities.

Qualifications

• Two or more years of Store or Assistant Store Manager experience.
• Ability to supervise, motivate and communicate positively to Store Associates.
• Ability to multitask and prioritize; exercise independent judgment.
• Fluency in English.
• Ability to work evenings and weekends.
• Basic mathematical calculations commonly used in retail environments.

Responsibilities

• Leads all Company Best Practices and maximizes productivity.
• Assists in analyzing store reports to evaluate controllable expenses and performance.
• Ensures scheduling of Associates to meet business objectives.
• Maintains compliance with state, local and federal regulations.
• Supervises and coaches Retail Associates in providing efficient service at registers and service desks.
• Represents Ross brand and maintains a clean, easy-to-shop store environment.

Skills

Store/ASM experience

Supervisory leadership

Customer service

English fluency

Multitasking

Evenings & weekends availability

Job description

Ross Stores, Inc. in New Jersey seeks an experienced Assistant Store Manager to lead daily operations and drive excellent customer service. You will supervise associates, manage payroll and scheduling, enforce safety and company policies, and partner with leadership to achieve store goals.

You will recruit, train, and develop non-exempt staff, control expenses, and maintain a clean, welcoming store environment while upholding Ross brand standards and loss prevention priorities.