Store Operations Leader

Ross Stores, Inc.; Kansas City (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Ross Stores, Inc. is seeking a Store/Assistant Store Manager to oversee daily operations, lead a team, and drive sales and customer service excellence in a fast-paced retail environment.

You will supervise Associates, manage schedules, ensure compliance with regulations, and contribute to effective payroll processes while maintaining Ross brand standards and a safe, welcoming store atmosphere.

Qualifications

• Two or more years of Store or Assistant Store Manager experience in a retail environment.
• Must demonstrate the ability to supervise, motivate, and communicate positively to Store Associates at all levels.
• Ability to handle multiple tasks, prioritize those tasks, give direction, and follow through to completion.
• Ability to set priorities and exercise independent judgment.
• Maintain high quality of Customer service.
• Fluency in English.
• Ability to work evenings and weekends.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Leads all Company Best Practices and maximizes productivity by minimizing steps and touches while working.
• Assists in the analysis of Store reports to evaluate controllable expenses and overall Store performance.
• Communicates any variances to Company standards to the Store Manager.
• Ensures proper scheduling of Associates to meet business objectives.
• Ensures compliance with all State, Local, and Federal regulations.
• Ensures scheduling and completion of all Associate cleaning tasks throughout the store, including restrooms.
• Accepts special assignments as directed by Leadership.
• Responsible for payroll administration including daily punch edits, Associate scheduling compliance, Sunday payroll transmission, and Payroll reporting as needed.

Skills

Store management

Leadership

Communication

Scheduling

Customer service

English fluency

Multitasking

Job description

Ross Stores, Inc. is seeking a Store/Assistant Store Manager to oversee daily operations, lead a team, and drive sales and customer service excellence in a fast-paced retail environment.

You will supervise Associates, manage schedules, ensure compliance with regulations, and contribute to effective payroll processes while maintaining Ross brand standards and a safe, welcoming store atmosphere.