Retail Store Operations Lead

Goodwill Industries Of Central Florida Inc; South Bend (IN); Sur place; USD 42 000 - 56 000; Plein temps

Résumé du poste

Goodwill Industries Of Central Florida Inc is seeking a Store Manager to oversee daily retail operations in South Bend, IN. You will drive customer service, inventory control, and sales while leading a diverse team to achieve store goals.

You will develop staff, enforce safety protocols, monitor performance, and collaborate with management to implement improvements. The role emphasizes aligning with Goodwill's mission and values in a fast-paced environment.

Qualifications

• High school diploma or equivalent or the ability to obtain through The Excel Center.
• Strong supervisory skills with ability to inspire, motivate, and hold team accountable.
• Excellent verbal and written communication for engaging with staff and customers.
• Ability to pass a criminal background check and drug screen.
• Reliable transportation, driver's license, and proof of insurance to travel to sites.

Responsabilités

• Participate in recruitment by identifying and hiring qualified candidates.
• Develop and implement staff training on policies and customer service standards.
• Monitor performance and provide feedback and coaching.
• Take disciplinary actions when necessary to maintain standards.
• Supervise store operations including inventory, merchandising, and customer service.
• Establish safety protocols and monitor security risks to ensure a secure environment.
• Communicate with Store Manager and participate in performance reviews and strategy meetings.
• Assist in corrective action plans and monitor outcomes.
• Perform other duties as assigned by supervisor.

Connaissances

Supervisory skills

Communication

Customer service

Staff coaching

Formation

High school diploma or equivalent

Description du poste

Goodwill Industries Of Central Florida Inc is seeking a Store Manager to oversee daily retail operations in South Bend, IN. You will drive customer service, inventory control, and sales while leading a diverse team to achieve store goals.

You will develop staff, enforce safety protocols, monitor performance, and collaborate with management to implement improvements. The role emphasizes aligning with Goodwill's mission and values in a fast-paced environment.