Retail Operations Leader

Goodwill Industries Of Central Florida Inc; South Bend (IN); On-site; USD 42,000 - 65,000; Full time

Job summary

Goodwill Industries Of Central Florida Inc is seeking a Store Supervisor to manage daily retail operations in a fast-paced environment in South Bend, IN. You will oversee inventory, merchandising, customer service, and staff performance to deliver an exceptional shopping experience.

Responsibilities include recruiting, training, and evaluating employees, enforcing safety protocols, and collaborating with the Store Manager to drive improvements and achieve goals.

Qualifications

• High school diploma or equivalent; may obtain through The Excel Center.
• Proven supervisory experience with accountability.
• Excellent verbal and written communication skills.
• Ability to pass a criminal background check and drug screen.
• Reliable transportation and a valid driver's license.

Responsibilities

• Supervise store operations, including inventory and sales floor.
• Recruit and hire qualified candidates.
• Train staff on policies, procedures, and customer service standards.
• Monitor performance and coach for accountability.
• Maintain safety protocols and manage security risks.
• Communicate with Store Manager and implement improvement plans.

Skills

Supervisory skills

Staff training

Recruitment

Customer service

Safety & security

Education

High school diploma or equivalent (The Excel Center)

Job description

Goodwill Industries Of Central Florida Inc is seeking a Store Supervisor to manage daily retail operations in a fast-paced environment in South Bend, IN. You will oversee inventory, merchandising, customer service, and staff performance to deliver an exceptional shopping experience.

Responsibilities include recruiting, training, and evaluating employees, enforcing safety protocols, and collaborating with the Store Manager to drive improvements and achieve goals.