Retail Store Operations Leader

Goodwill Industries Of Central Florida Inc; South Bend (IN); On-site; USD 42,000 - 60,000; Full time

Job summary

Goodwill Industries Of Central Florida Inc is seeking a Store Supervisor to manage daily operations of a fast-paced retail store, ensuring smooth processes across customer service, inventory, and sales. The role reports to the Store Manager and aims to create a welcoming shopping experience while maintaining staff productivity.

The position emphasizes safety, teamwork, and adherence to company policies, with opportunities to train staff and implement corrective actions when necessary.

Qualifications

• High school diploma or equivalent (or eligible via The Excel Center).
• Strong supervisory and people management abilities.
• Excellent verbal and written communication.

Responsibilities

• Recruit and hire qualified candidates to build a diverse team.
• Develop and implement staff training on policies and customer service.
• Monitor performance and coach staff for growth and accountability.
• Discipline when required to maintain standards.
• Oversee store operations including inventory, merchandising, and sales floor.
• Promote safety and prevent theft; enforce compliance.
• Communicate with Store Manager and participate in performance reviews.
• Support cross-department collaboration to achieve goals.

Skills

Supervisory skills

Customer service

Communication skills

Team leadership

Discipline

Education

High school diploma or equivalent

Excel Center credential

Job description

Goodwill Industries Of Central Florida Inc is seeking a Store Supervisor to manage daily operations of a fast-paced retail store, ensuring smooth processes across customer service, inventory, and sales. The role reports to the Store Manager and aims to create a welcoming shopping experience while maintaining staff productivity.

The position emphasizes safety, teamwork, and adherence to company policies, with opportunities to train staff and implement corrective actions when necessary.