Retail Store Manager: Sales Leader & Team Builder

Kimbrells; Raleigh (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Kimbrell’s Furniture is seeking a Store Manager to lead daily showroom operations, drive sales, and deliver exceptional customer experiences. You will supervise a high‑performing team, manage inventory and credit functions, and ensure profitability through strong leadership and adherence to company policies.

Ideal candidates bring store leadership experience, a focus on metrics, and the ability to grow a customer‑centric retail culture in a fast‑paced environment.

Qualifications

• High school diploma or equivalent preferred; equivalent combination of education and relevant experience will be considered.
• Prior Store Manager or senior retail leadership experience.
• Proven track record of driving sales and managing store performance.
• Experience with team leadership, coaching, and employee development.
• Familiarity with credit/collections processes and compliance standards preferred.
• Ability to work a flexible schedule, including evenings, weekends, holidays, and peak periods.
• Willingness to work 45–50+ hours per week based on business needs.
• Ability to lift or move up to 50 pounds as needed and support showroom operations.
• Bilingual (English‑Spanish) ability may be a plus based on specific store staffing needs.

Responsibilities

• Drive store sales to meet or exceed revenue, margin, and KPI targets.
• Lead by example through active customer engagement, consultative selling, and supporting team members to close sales.
• Recruit, develop, coach, and hold team members accountable for performance.
• Maintain strong leadership presence on the sales floor, ensuring consistent execution of customer experience standards.
• Oversee all daily store operations, including staffing, scheduling, policy compliance, and safety standards.
• Ensure showroom excellence through merchandising, product placement, display accuracy, and overall store presentation.
• Monitor inventory, product flow, and coordination between warehouse, showroom, and distribution partners.
• Oversee credit operations, accounts receivable, collections, and compliance with all regulatory requirements.
• Manage financial performance, including P&L, payroll, expenses, cash handling, and deposits.
• Execute marketing initiatives, promotions, and community outreach to drive traffic and brand awareness.
• Ensure consistent execution of sales processes, team training, and customer engagement standards.
• Serve as the primary escalation point for customer concerns, ensuring timely and professional resolution.
• Adapt to changing business needs, adjust priorities, and step into operational roles as needed to support store success.
• Perform other duties as assigned

Skills

Leadership

Sales performance

Customer service

Communication

Problem solving

Accountability

Adaptability

Team development

Multitasking

Education

High school diploma or equivalent

Store Manager or senior retail leadership experience

Tools

Credit/collections processes

Job description

Kimbrell’s Furniture is seeking a Store Manager to lead daily showroom operations, drive sales, and deliver exceptional customer experiences. You will supervise a high‑performing team, manage inventory and credit functions, and ensure profitability through strong leadership and adherence to company policies.

Ideal candidates bring store leadership experience, a focus on metrics, and the ability to grow a customer‑centric retail culture in a fast‑paced environment.