Store Leader: Drive Sales & Customer Experience

Kimbrell’s Home Furnishings (Furniture Distributors, Inc.); Spartanburg (SC); Vor Ort; USD 52.000 - 76.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Zusammenfassung

Kimbrell’s Furniture is seeking a Store Manager to lead the retail showroom, drive sales growth, and ensure an exceptional customer experience. You will manage a high‑performing team, oversee daily operations, merchandising, inventory, and credit processes to ensure profitability and strong KPI performance.

The role requires proven leadership in retail, a focus on service excellence, and the ability to adapt to changing business needs while maintaining compliance and financial accountability.

Qualifikationen

• High school diploma or equivalent preferred; equivalent combination of education and relevant experience will be considered.
• Prior Store Manager or senior retail leadership experience.
• Proven track record of driving sales and managing store performance.
• Experience with team leadership, coaching, and employee development.
• Familiarity with credit/collections processes and compliance standards preferred.

Aufgaben

• Drive store sales to meet or exceed revenue, margin, and KPI targets, including conversion, average ticket, and protection plan performance.
• Lead by example through active customer engagement, consultative selling, and supporting team members to close sales.
• Recruit, develop, coach, and hold team members accountable for performance, fostering a high‑performing and positive work environment.
• Maintain strong leadership presence on the sales floor, ensuring consistent execution of customer experience standards.
• Oversee all daily store operations, including staffing, scheduling, policy compliance, and safety standards.
• Ensure showroom excellence through merchandising, product placement, display accuracy, and overall store presentation.
• Monitor inventory, product flow, and coordination between warehouse, showroom, and distribution partners.
• Oversee credit operations, accounts receivable, collections, and compliance with all regulatory requirements.
• Manage financial performance, including P&L, payroll, expenses, cash handling, and deposits.
• Execute marketing initiatives, promotions, and community outreach to drive traffic and brand awareness.
• Ensure consistent execution of sales processes, team training, and customer engagement standards.
• Serve as the primary escalation point for customer concerns, ensuring timely and professional resolution.
• Adapt to changing business needs, adjust priorities, and step into operational roles as needed to support store success.
• Perform other duties as assigned

Kenntnisse

Leadership

Sales

Customer Service

Ausbildung

High school diploma or equivalent

Jobbeschreibung

Kimbrell’s Furniture is seeking a Store Manager to lead the retail showroom, drive sales growth, and ensure an exceptional customer experience. You will manage a high‑performing team, oversee daily operations, merchandising, inventory, and credit processes to ensure profitability and strong KPI performance.

The role requires proven leadership in retail, a focus on service excellence, and the ability to adapt to changing business needs while maintaining compliance and financial accountability.