Store Leader: Sales, Credit & Customer Experience

Kimbrells; Gaffney (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Kimbrell’s Furniture in the United States is seeking an Assistant Store Manager to support the Store Manager in daily operations, credit functions and team performance. You will drive operational excellence and customer service while ensuring policy compliance.

This role leads coaching, merchandising, and sales initiatives, develops staff, and maintains a safe, organized store environment. Experience in retail leadership and credit processes is favored.

Qualifications

• High school diploma or equivalent; relevant experience may be considered.
• Previous leadership or supervisory experience in retail preferred.
• Experience with sales, customer service, and/or credit or collections processes preferred.
• Ability to lift up to 50 pounds and operate company vehicles when required.
• Bilingual (English-Spanish) ability may be a plus based on store staffing needs.
• Ability to manage cash and perform basic financial transactions.

Responsibilities

• Support overall store operations, ensuring adherence to company policies, procedures, and performance expectations.
• Lead, coach, and develop team members to achieve operational, sales, and customer service goals.
• Provide performance feedback and assist with employee relations, including coaching and disciplinary actions as needed.
• Supervise store operations and staff in the absence of the Store Manager.
• Ensure a high-quality customer experience through professional service, showroom presentation, and active merchandising support.
• Assist with showroom organization, product placement, and maintaining clean, sales-ready displays.
• Drive sales growth through customer engagement, promotional support, and community involvement.
• Oversee credit and collection processes, ensuring compliance with company policies and applicable laws.
• Assist with customer account management, contract negotiation, and documentation accuracy.
• Maintain financial controls, including cash handling, payment processing, deposits, and recordkeeping.
• Ensure proper handling of customer information in compliance with privacy regulations.
• Support administrative functions, reporting, and daily store organization.
• Maintain a safe, organized work environment and assist with operational tasks, including light merchandise handling as needed.

Skills

Leadership

Customer service

Retail operations

Credit knowledge

Communication

Problem solving

Multi-tasking

Bilingual (EN/ES) advantage

Education

High school diploma or equivalent

Job description

Kimbrell’s Furniture in the United States is seeking an Assistant Store Manager to support the Store Manager in daily operations, credit functions and team performance. You will drive operational excellence and customer service while ensuring policy compliance.

This role leads coaching, merchandising, and sales initiatives, develops staff, and maintains a safe, organized store environment. Experience in retail leadership and credit processes is favored.