Store Leader: Drive Sales & Customer Experience

Kimbrell’s Home Furnishings (Furniture Distributors, Inc.); Asheboro (NC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Training & development

Vision insurance

401(k)

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Kimbrell’s Furniture in the Carolinas seeks a Store Manager to lead our retail showroom, drive sales, and deliver an exceptional customer experience while overseeing a high-performing team and daily operations. You will manage staffing, scheduling, merchandising, inventory, credit operations, and store profitability, advancing a customer-focused culture and ensuring compliance with company policies.

The role requires strong leadership, sales acumen, and the ability to work 45–50+ hours per week,

Qualifications

• High school diploma or equivalent required; relevant experience considered.
• Store Manager or senior retail leadership experience preferred.
• Proven track record of driving sales and managing performance.
• Experience leading teams, coaching, and developing employees.
• Familiarity with credit/collections and regulatory compliance preferred.
• Able to work a flexible schedule, including evenings and weekends.
• Willingness to work 45–50+ hours per week and lift up to 50 pounds.
• Bilingual (English–Spanish) ability may be a plus depending on staffing.

Responsibilities

• Drive store sales to meet or exceed revenue, margin, and KPI targets.
• Lead by example through active customer engagement and consultative selling.
• Recruit, develop, coach, and hold team members accountable for performance.
• Maintain leadership presence on the sales floor and ensure customer standards.
• Oversee daily store operations, staffing, scheduling, policy compliance, safety.
• Ensure showroom excellence through merchandising and display accuracy.
• Monitor inventory and coordinate with warehouse and distribution.
• Oversee credit operations, AR, collections, and regulatory compliance.
• Manage P&L, payroll, expenses, cash handling, and deposits.
• Execute marketing initiatives, promotions, and community outreach.
• Ensure consistent sales processes and customer engagement standards.
• Serve as escalation point for customer concerns and resolve promptly.
• Adapt to changing needs and step into operational roles as needed.
• Perform other duties as assigned

Skills

Leadership

Sales performance

Customer engagement

Merchandising

Inventory management

Credit/collections

Financial acumen

Communication

Adaptability

Multitasking

Education

High school diploma or equivalent

Job description

Kimbrell’s Furniture in the Carolinas seeks a Store Manager to lead our retail showroom, drive sales, and deliver an exceptional customer experience while overseeing a high-performing team and daily operations. You will manage staffing, scheduling, merchandising, inventory, credit operations, and store profitability, advancing a customer-focused culture and ensuring compliance with company policies.

The role requires strong leadership, sales acumen, and the ability to work 45–50+ hours per week,