Growth‑Focused Assistant Store Manager | Leadership & Ops

Kimbrells; Raleigh (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

401(k) matching

Bonus based on performance

Opportunity for advancement

Paid time off

Training & development

Employee discounts

Job summary

Kimbrell’s Furniture is seeking an Assistant Store Manager to support the Store Manager in daily operations, credit handling, and team performance. This role drives operational excellence and delivers a high standard of customer service.

You will coach staff, oversee showroom presentation, assist with credit/collections, and maintain a safe, organized store environment. Join our value-driven team and contribute to community-focused retail.

Qualifications

• High school diploma or equivalent preferred; experience considered.
• Prior leadership or supervisory experience in retail.
• Experience with sales, customer service, and/or credit or collections.
• Ability to handle cash, perform basic financial transactions, and maintain accurate records.
• Ability to lift or move up to 50 pounds as needed.
• Operate company vehicles when required.
• Demonstrated ability to lead teams and support business operations effectively.
• Bilingual (English-Spanish) ability may be a plus based on store staffing needs.

Responsibilities

• Support overall store operations, ensuring adherence to company policies, procedures, and performance expectations
• Lead, coach, and develop team members to achieve operational, sales, and customer service goals
• Provide performance feedback and assist with employee relations, including coaching and disciplinary actions as needed
• Supervise store operations and staff in the absence of the Store Manager
• Ensure a high-quality customer experience through professional service, showroom presentation, and active merchandising support
• Assist with showroom organization, product placement, and maintaining clean, sales‑ready displays
• Drive sales growth through customer engagement, promotional support, and community involvement
• Support sales activities, including assisting customers and ensuring team execution of the company sales model
• Oversee credit and collection processes, ensuring compliance with company policies and applicable laws
• Assist with customer account management, contract negotiation, and documentation accuracy
• Maintain financial controls, including cash handling, payment processing, deposits, and recordkeeping
• Ensure proper handling of customer information in compliance with privacy regulations
• Support administrative functions, reporting, and daily store organization
• Maintain a safe, organized work environment and assist with operational tasks, including light merchandise handling as needed
• Perform other duties as assigned

Skills

Leadership

Customer service

Retail operations

Integrity

Organizational skills

Communication

Financial literacy

Multitasking

Education

High school diploma or equivalent

Job description

Kimbrell’s Furniture is seeking an Assistant Store Manager to support the Store Manager in daily operations, credit handling, and team performance. This role drives operational excellence and delivers a high standard of customer service.

You will coach staff, oversee showroom presentation, assist with credit/collections, and maintain a safe, organized store environment. Join our value-driven team and contribute to community-focused retail.