Retail Assistant Store Manager: Lead Operations & Service

Kimbrells; Forest City (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Job summary

Kimbrell’s Furniture is seeking an Assistant Store Manager to help oversee daily store operations, credit functions, and team performance. This role emphasizes leadership, accountability, and delivering a high standard of customer service in a fast-paced retail environment.

You will supervise staff, support sales goals, and ensure proper cash handling and records, while maintaining an inviting showroom and strong community presence.

Qualifications

• Leadership and supervision experience in retail or related environment preferred.
• Experience with sales, customer service, and credit/collections processes preferred.
• Ability to handle cash, perform basic financial transactions, and maintain accurate records.

Responsibilities

• Support store operations and ensure adherence to policies and performance expectations.
• Lead, coach, and develop team members to meet sales and service goals.
• Provide performance feedback and assist with employee relations as needed.
• Oversee credit and collection processes and ensure compliance with laws.
• Maintain cash handling, deposits, and recordkeeping with accuracy.
• Ensure a safe, organized work environment and assist with merchandising.

Skills

Leadership

Coaching

Customer service

Retail operations

Credit/collections

Communication

Financial recordkeeping

Multitasking

Education

High school diploma or equivalent

Job description

Kimbrell’s Furniture is seeking an Assistant Store Manager to help oversee daily store operations, credit functions, and team performance. This role emphasizes leadership, accountability, and delivering a high standard of customer service in a fast-paced retail environment.

You will supervise staff, support sales goals, and ensure proper cash handling and records, while maintaining an inviting showroom and strong community presence.