Retail Store Manager - Lead Teams, Elevate Experience

New Balance Athletics, Inc.; Chicago (IL); On-site; USD 59,000 - 88,000; Full time

Benefits offered by this job

Medical insurance options

Dental/vision insurance

401K

Lifestyle reimbursement

Vacation time

Holidays

Parental leave

Associate discount

Job summary

New Balance Athletics, Inc. is seeking a Retail Store Manager in Chicago to lead staff, operations, and merchandising while upholding NB's values of integrity and teamwork. You will drive sales, train and develop associates, and maintain a 24/7 focus on total customer satisfaction.

The role demands 3-6 years of store management experience, POS proficiency, and the ability to work flexible hours, including weekends and holidays. Competitive benefits are offered.

Qualifications

• 3-6 years store management experience
• BA in Business Administration preferred
• POS systems and Microsoft Office proficiency
• Knowledge of retail operations incl. sales, service, merchandising, inventory, budgets and loss prevention
• Willingness to work weekends/holidays; flexible schedule
• Ability to lift and move product up to 50 lbs

Responsibilities

• Create and sustain a Total Customer Satisfaction culture with trained staff
• Set store strategy to reach sales and budget goals
• Hire and develop team members
• Drive store traffic and hit financial targets
• Manage weekly/monthly business rhythms for smooth operation
• Uphold visual merchandising standards
• Coordinate community brand-building activities
• Analyze market trends with District Manager to drive sales
• Maintain positive employee relations and effective communication
• Coach and conduct performance reviews
• Ensure safety protocols are followed

Skills

Staff development

POS proficiency

Customer service

Retail operations

Education

BA in Business Admin

Tools

Microsoft Office

Job description

New Balance Athletics, Inc. is seeking a Retail Store Manager in Chicago to lead staff, operations, and merchandising while upholding NB's values of integrity and teamwork. You will drive sales, train and develop associates, and maintain a 24/7 focus on total customer satisfaction.

The role demands 3-6 years of store management experience, POS proficiency, and the ability to work flexible hours, including weekends and holidays. Competitive benefits are offered.