Retail Store Leader: Inspire Teams, Drive Growth & Experience

New Balance Athletics, Inc.; Charlotte (NC); On-site; USD 56,000 - 84,000; Full time

Job summary

New Balance Athletics, Inc. is seeking a Retail Store Manager in Charlotte, NC, to lead staff, operations, and presentation of the store. You will inspire the team and uphold NB values of integrity, teamwork, and total customer satisfaction.

You’ll drive sales, hire and develop staff, maintain visual merchandising standards, and coordinate community involvement. The role requires 3–6 years of store management experience and a BA in business or related field.

Qualifications

• 3-6 years’ store management experience (some stores in high volume areas may require more)
• Proficiency with POS systems and Microsoft Office
• Understanding of how to develop staff through experience in staffing, coaching, counseling, etc.
• Knowledge of retail operations such as sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention

Responsibilities

• Create and maintain a total customer satisfaction culture by ensuring your team is fully trained on the NB GUEST service model
• Set store strategy to reach sales and budget goals
• Hire and develop staff and take ownership of their growth
• Drive sales by analyzing market trends with the District Manager
• Maintain visual merchandising standards and keep the store looking fresh
• Coordinate community and volunteer opportunities to build the brand in local communities

Skills

Staff development

Coaching

Customer service

Leadership

Education

B.A. in Business Administration

Tools

POS systems

Microsoft Office

Job description

New Balance Athletics, Inc. is seeking a Retail Store Manager in Charlotte, NC, to lead staff, operations, and presentation of the store. You will inspire the team and uphold NB values of integrity, teamwork, and total customer satisfaction.

You’ll drive sales, hire and develop staff, maintain visual merchandising standards, and coordinate community involvement. The role requires 3–6 years of store management experience and a BA in business or related field.