Retail Store Manager - Lead a High-Impact Team

New Balance, Inc.; Rosemont (IL); On-site; USD 59,000 - 88,000; Full time

Benefits offered by this job

Medical insurance options

Dental & vision coverage

401K retirement plan

Lifestyle reimbursement and holidays

Job summary

New Balance at Fashion Outlets of Chicago in Illinois is seeking a Store Manager to lead staff, operations, and store presentation. You will set strategic direction, recruit and coach a high-performing team, and ensure outstanding customer service and financial performance.

The role requires 3–6 years of management experience in retail, familiarity with POS systems, and a flexible schedule including weekends. Competitive pay and benefits are offered.

Qualifications

• 3–6 years’ store management experience or equivalent leadership role.
• Understanding of retail operations including sales, customer service, merchandising, inventory control, and loss prevention.
• Willingness to work flexible schedules including weekends/holidays.

Responsibilities

• Create and maintain a Total Customer Satisfaction culture through staff training on the NB GUEST model.
• Set store strategy to reach sales and budget goals; hire and develop a strong team.
• Maintain visual merchandising standards and coordinate community events to boost traffic.

Skills

Staff development

Customer service

Leadership

Education

B.A. in Business Administration or related field

Tools

POS systems

Microsoft Office

Job description

New Balance at Fashion Outlets of Chicago in Illinois is seeking a Store Manager to lead staff, operations, and store presentation. You will set strategic direction, recruit and coach a high-performing team, and ensure outstanding customer service and financial performance.

The role requires 3–6 years of management experience in retail, familiarity with POS systems, and a flexible schedule including weekends. Competitive pay and benefits are offered.