Retail Store Leader: Drive Sales & Customer Experience

New Balance Athletics, Inc.; Merrimack (NH); On-site; USD 31,000 - 47,000; Full time

Benefits offered by this job

Medical insurance options

Dental, vision, life insurance

401K and tuition reimbursement

Job summary

New Balance Athletics, Inc. is seeking a Retail Assistant Store Manager to support sales goals and store operations. You will help hire, train, and develop staff while upholding our values of integrity, teamwork, and customer satisfaction.

In the absence of the Store Manager, you will assume leadership responsibilities, coordinate staffing and payroll, and drive initiatives to deliver exceptional customer service and strong financial performance at the Merrimack location.

Qualifications

• Demonstrated ability to lead and be part of a team.
• Proficiency with POS systems and Microsoft Office.
• 2 years’ retail experience (some stores in higher volume areas may require more).
• BA in Business Administration or related field preferred.

Responsibilities

• Create and maintain a 'Total Customer Satisfaction' culture.
• Help Store Manager hit financial marks and operational objectives.
• Collaborate with Store Manager and District Manager to execute strategic sales plans.
• Be a leader; coach and develop staff to drive success.
• Coordinate volunteer opportunities to build brand within communities served.
• Assist with processing payroll and writing schedules for store associates.
• Step up to lead the team when Store Manager is unavailable.

Skills

Leadership

Team collaboration

Customer service

Education

B.A. in Business Administration or related field

Tools

POS systems

Microsoft Office

Job description

New Balance Athletics, Inc. is seeking a Retail Assistant Store Manager to support sales goals and store operations. You will help hire, train, and develop staff while upholding our values of integrity, teamwork, and customer satisfaction.

In the absence of the Store Manager, you will assume leadership responsibilities, coordinate staffing and payroll, and drive initiatives to deliver exceptional customer service and strong financial performance at the Merrimack location.