Retail Store Manager: Lead Teams, Deliver KPIs

Michaels; Ellisville (MO); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Employee discounts

Job summary

Michaels in Ellisville, MO seeks an experienced Store Manager to lead a team and drive customer experience while delivering results. You will plan workloads, monitor KPI performance, and ensure compliance with SOPs and company programs.

Minimum requirements include 5+ years in retail with inventory, merchandising, and 2+ years in direct supervision. Expect billing accuracy, budget adherence, and strong people leadership.

Qualifications

• 5+ years of retail experience including inventory and merchandising knowledge.
• 2+ years directly supervising a diverse team with performance management.
• Ability to drive KPIs, budgets and customer experience aligned with brand promises.
• Proven ability to train, coach and develop team members for advancement.

Responsibilities

• Lead and manage all store operations, ensuring SOPs and company standards are followed.
• Deliver sales and profit plan and achieve store KPI targets with the team.
• Lead execution of customer brand promises and shrink/safety programs.
• Staff the store, hire/train/coach, and drive performance and development.
• Serve as Manager on Duty (MOD) and oversee cross-trained departments.

Skills

Retail leadership

Inventory management

Team supervision

Customer service

Merchandising

Job description

Michaels in Ellisville, MO seeks an experienced Store Manager to lead a team and drive customer experience while delivering results. You will plan workloads, monitor KPI performance, and ensure compliance with SOPs and company programs.

Minimum requirements include 5+ years in retail with inventory, merchandising, and 2+ years in direct supervision. Expect billing accuracy, budget adherence, and strong people leadership.