Retail Store Manager: Lead Sales & Customer Experience

Comcast; Granger (IN); On-site; USD 50,000 - 75,000; Full time

Job summary

Comcast in Granger, IN is seeking an experienced Retail Store Manager to lead a team of 8–12, drive sales, and deliver best-in-class customer service in a fast-paced environment.

You will hire, coach and evaluate staff, manage merchandising, scheduling, inventory, and cash handling while aligning with corporate policies and budgets to maximize store performance. This role requires strong leadership with a focus on customer experience and profitability.

Qualifications

• Customer-focused leadership and team development skills.
• Experience driving sales and managing store operations.
• Ability to analyze performance metrics and implement improvements.

Responsibilities

• Delivers a world class customer and employee experience, achieving sales goals and running an operationally sound business.
• Ensures a culture consistent with company expectations by selecting talent and coaching daily.
• Communicates initiatives and standards, monitors feedback, and drives in-store improvements.
• In-store owner for merchandising, brand resets and training compliance.
• Coaches and develops team on product positioning with customers.
• Manages staffing levels, scheduling, inventory, cash handling and procedures.
• Monitors feedback to improve store experience and reviews financial reports.
• Builds relationships with market and regional stakeholders.
• Leads the retail experience of a high-visitor store and participates in pilot experiences.

Skills

Customer Experience

Coaching

Store Experience

Sales

Store Operations Management

Education

Bachelor's Degree

Job description

Comcast in Granger, IN is seeking an experienced Retail Store Manager to lead a team of 8–12, drive sales, and deliver best-in-class customer service in a fast-paced environment.

You will hire, coach and evaluate staff, manage merchandising, scheduling, inventory, and cash handling while aligning with corporate policies and budgets to maximize store performance. This role requires strong leadership with a focus on customer experience and profitability.