In-Store Retail Leader: Elevate Experience & Sales

Comcast; Sebring (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

None

Job summary

Comcast is seeking a proactive in-store leader to drive exceptional customer experiences and sales performance. You will hire, coach, and evaluate a team, set performance plans, and ensure operational efficiency to meet departmental budgets.

You will lead in-store merchandising, staff development, and adherence to policies while building strong relationships with stakeholders across markets and regions. This role requires standing and lifting and a flexible schedule, including evenings and

Qualifications

• Experience in delivering best-in-class customer experiences.
• Ability to coach and develop store teams for performance.
• Strong understanding of sales and service excellence.

Responsibilities

• Delivers world-class customer and employee experience while achieving sales goals.
• Inspires talent daily with development, feedback, coaching and accountability.
• Leverages NPS feedback to improve the store experience and performance.
• Oversees merchandising, brand, resets and training compliance.
• Coaches staff on product positioning and customer engagement.
• Manages in-store operations, inventory, payroll, and scheduling.

Skills

Customer experience

NPS coaching

Coaching

Sales

Store experience

People management

Customer service

Education

Bachelor's Degree

Job description

Comcast is seeking a proactive in-store leader to drive exceptional customer experiences and sales performance. You will hire, coach, and evaluate a team, set performance plans, and ensure operational efficiency to meet departmental budgets.

You will lead in-store merchandising, staff development, and adherence to policies while building strong relationships with stakeholders across markets and regions. This role requires standing and lifting and a flexible schedule, including evenings and