Retail Store Lead: Elevate Customer Experience & Sales

Comcast Corporation; Oakland, Northern (CA, KY); Hybrid; USD 32,000 - 45,000; Full time

Job summary

Comcast in California is seeking a store-facing leader to head the retail sales team, deliver exceptional customer service, and meet sales objectives. You will manage store operations, merchandising standards, and inventory processes while coaching staff.

The role requires coaching, onboarding, schedule coordination with the Store Manager, and hands-on focus on inventory accuracy and data-driven improvements. Prior Comcast experience is preferred.

Qualifications

• Bachelor's Degree; Comcast also may consider applicants with coursework/experience in place of the degree.
• 5–7 Years of Relevant Work Experience

Responsibilities

• Coaching retail sales associates to meet sales targets and service metrics.
• Onboarding and developing new hires to deliver excellent customer experience.
• Maintaining visual merchandising standards and store presentation.
• Collaborating with the Store Manager on staffing and scheduling.
• Managing inventory accuracy and back-of-house processes.
• Analyzing sales data to identify trends and opportunities.

Skills

Change Management

Coaching

Customer Experience (CX)

Problem Solving

Results‑Oriented

Education

Bachelor's Degree

Job description

Comcast in California is seeking a store-facing leader to head the retail sales team, deliver exceptional customer service, and meet sales objectives. You will manage store operations, merchandising standards, and inventory processes while coaching staff.

The role requires coaching, onboarding, schedule coordination with the Store Manager, and hands-on focus on inventory accuracy and data-driven improvements. Prior Comcast experience is preferred.