Retail Store Manager: Lead Operations, Merch & Experience

Kohl's; Franklin (TN); On-site; USD 45,000 - 65,000; Full time

Job summary

Kohl's in Franklin, Tennessee, is seeking an Operations Manager or Merchandising Manager to oversee store operations and deliver exceptional customer service. You will coach and develop associates, ensuring operational efficiency and driving sales.

The ideal candidate will manage inventory, merchandising standards, and team performance while maintaining a culture of integrity and teamwork. The role requires flexibility in scheduling and strong people management skills.

Qualifications

• Must be 18 years of age or older.
• Experience supervising teams is required.
• Great verbal/written communication skills needed.
• Flexible availability, including nights and weekends.

Responsibilities

• Ensure sound operational processes and customer service.
• Drive accuracy through effective business directives.
• Maintain product levels on sales floor and manage inventory.
• Train new hires on operational and merchandising standards.

Skills

Team supervision

Communication skills

Decision-making

Problem-solving

People management

Education

College degree or equivalent experience

Job description

Kohl's in Franklin, Tennessee, is seeking an Operations Manager or Merchandising Manager to oversee store operations and deliver exceptional customer service. You will coach and develop associates, ensuring operational efficiency and driving sales.

The ideal candidate will manage inventory, merchandising standards, and team performance while maintaining a culture of integrity and teamwork. The role requires flexibility in scheduling and strong people management skills.