Retail Ops & Merchandising Manager: Drive Sales

Kohl's; Effingham (IL); On-site; USD 59,000 - 94,000; Full time

Benefits offered by this job

WORK LIFE BALANCE (PTO, Vacation Buy)

HEALTH & WELLNESS (Medical, Dental, V​

SAVINGS & RETIREMENT BENEFITS (401k)

INSURANCE PROGRAMS (Life Insurance)

LIFE EVENTS (Legal and adoption)

Job summary

Kohl’s is seeking an Operations Manager or Merchandising Manager to oversee store operations and/or merchandising, driving sales and profitability. You will coach associates, enforce merchandising standards, and manage pricing, replenishment, and loss prevention to ensure a superior customer experience.

The role emphasizes leadership, integrity, and a results-driven mindset consistent with Kohl’s store operations. Strong communication and scheduling flexibility are required.

Qualifications

• Must be 18 years of age or older.
• Experience supervising teams and coaching to achieve daily goals.
• Great verbal/written communication and interpersonal skills.
• Excellent decision-making and problem-solving skills to make quick decisions.
• Strong people management skills and ability to develop talent.
• Flexible availability, including days, nights, weekends and holidays.
• Experience working in a retail environment, preferably in a managerial position.
• College degree OR equivalent combination of education and 2 years experience in retail or similar industry.

Responsibilities

• Ensure sound operational processes, including receiving and processing product, stockroom management and omni channel fulfillment.
• Drive accuracy through completion of all required business directives such as merchandise disposition practices.
• Maintain appropriate levels of product on the sales floor by planning and directing floor replenishment as necessary based on sell through and seasonal changes.
• Lead efforts at point of sale and customer service departments to deliver speed of service transactions while creating a compelling customer experience.
• Lead execution of pricing activities in the store, ensure that price changes, sign changes and ticketing procedures are completed accurately and efficiently.
• Support prevention of loss by educating associates, monitoring daily store activity, maintaining product protection standards, ensuring company policies are followed and partnering with Loss Prevention.
• Manage the training processes for new hires, ensuring associates are skilled on process best practices, proper inventory procedures, productivity and merchandising standards, product knowledge and how to leverage Kohl’s tools and resources.

Skills

Team supervision

Communication

Decision making

People management

Flexible schedule

Education

College degree or equivalent

2 years retail experience

Job description

Kohl’s is seeking an Operations Manager or Merchandising Manager to oversee store operations and/or merchandising, driving sales and profitability. You will coach associates, enforce merchandising standards, and manage pricing, replenishment, and loss prevention to ensure a superior customer experience.

The role emphasizes leadership, integrity, and a results-driven mindset consistent with Kohl’s store operations. Strong communication and scheduling flexibility are required.