Retail Store Manager: Lead Operations, Merch & Experience

Kohl's; Columbus (OH); On-site; USD 45,000 - 65,000; Full time

Job summary

Kohl's is seeking an Operations Manager in Columbus, Ohio to oversee store operations and merchandising. You will teach, coach, and develop associates while driving sales and profitability. This role involves ensuring sound operational processes, managing customer service, and maintaining product presentation.

The ideal candidate has supervisory experience, strong communication skills, and a flexible schedule. A college degree or equivalent experience is preferred. If you are ready to lead a team to deliver excellent customer service, we want to hear from you!

Qualifications

• Must be 18 years of age or older.
• Experience supervising teams or associates.
• Great verbal/written communication skills.
• Strong decision-making and problem-solving skills.

Responsibilities

• Ensure sound operational processes and manage product replenishment.
• Lead customer service efforts at point of sale.
• Train associates and maintain product presentation.
• Monitor store performance and manage talent.

Skills

Team supervision

Communication skills

Problem-solving

Decision-making

People management

Education

College degree or equivalent experience

Job description

Kohl's is seeking an Operations Manager in Columbus, Ohio to oversee store operations and merchandising. You will teach, coach, and develop associates while driving sales and profitability. This role involves ensuring sound operational processes, managing customer service, and maintaining product presentation.

The ideal candidate has supervisory experience, strong communication skills, and a flexible schedule. A college degree or equivalent experience is preferred. If you are ready to lead a team to deliver excellent customer service, we want to hear from you!