Retail Store Manager - Lead Growth, Stock & 401(k)

T-MOBILE USA, Inc.; Thomaston (ME); On-site; USD 55,000 - 133,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Employee stock grants

Paid time off

Job summary

T-Mobile USA, Inc. operates a retail store and seeks a leader to manage all store operations, drive customer engagement, and hit sales and efficiency targets. The role includes hiring, scheduling, training, and coaching to maintain standards and loyalty.

You will own store functions including marketing, loss prevention, and labor management, impacting overall business performance and customer satisfaction.

Qualifications

• High School Diploma/GED required.
• 2–4 years management experience in retail sales.
• 2–4 years sales & sales management experience.

Responsibilities

• Lead employee development and coaching to improve customer interactions and complete required training on schedule.
• Resolve customer issues to enhance the customer experience and align with brand expectations.
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success.
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Leadership

Coaching

Customer service

Staff management

Education

High School Diploma/GED

2-4 years Management experience in retail sales

2-4 years Sales & sales management experience

Job description

T-Mobile USA, Inc. operates a retail store and seeks a leader to manage all store operations, drive customer engagement, and hit sales and efficiency targets. The role includes hiring, scheduling, training, and coaching to maintain standards and loyalty.

You will own store functions including marketing, loss prevention, and labor management, impacting overall business performance and customer satisfaction.