Retail Store Leader: Drive Growth & Experience

T-Mobile; Sioux Falls (SD); On-site; USD 55,000 - 133,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off and holidays

Money coaching

Job summary

T-Mobile USA, Inc. is seeking a Store Manager to oversee all store operations, drive customer engagement and business performance. You will lead team members through hiring, scheduling, training and coaching to uphold standards and deliver results.

Responsibilities include marketing, loss prevention and labor management, plus monitoring sales, inventory and programs to support growth. A strong candidate will foster customer loyalty, manage performance and implement new initiatives.

Qualifications

• High School Diploma or GED is required.
• 2–4 years management experience in retail sales preferred.
• 2–4 years sales and sales management experience preferred.

Responsibilities

• Lead employee development and coaching to improve customer interactions and complete required training on schedule
• Resolve customer issues to enhance the customer experience and align with brand expectations
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Skills

Leadership

Coaching

Scheduling

Retail operations

Customer service

Education

High School Diploma or GED

Retail management experience

Sales management experience

Job description

T-Mobile USA, Inc. is seeking a Store Manager to oversee all store operations, drive customer engagement and business performance. You will lead team members through hiring, scheduling, training and coaching to uphold standards and deliver results.

Responsibilities include marketing, loss prevention and labor management, plus monitoring sales, inventory and programs to support growth. A strong candidate will foster customer loyalty, manage performance and implement new initiatives.