Retail Store Manager — Lead Team, Boost Sales

T-Mobile; Charlotte (MI); On-site; USD 55,000 - 133,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k)

Paid time off

Paid holidays

Stock grants

Employee stock purchase plan

Job summary

T-Mobile USA, Inc. is seeking a Store Manager to oversee all store operations, drive sales, and lead a team for exceptional customer experiences. You will hire, train, and coach staff while managing marketing, loss prevention, and labor controls to meet performance metrics.

Role requires ownership of store functions and a focus on customer loyalty and business growth. Travel and general availability as needed. Eligible employees receive robust benefits and incentives.

Qualifications

• High School Diploma/GED is required.
• 2-4 years management experience in retail sales is preferred.
• 2-4 years sales & sales management experience preferred.

Responsibilities

• Lead employee development and coaching to improve customer interactions and ensure training is completed on schedule.
• Resolve customer issues to enhance experience and align with brand expectations.
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention.
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
• Perform other duties/projects as assigned by management.

Skills

Age requirement

Work authorization

Education

High School Diploma/GED

Retail management experience (2-4 yrs)

Sales & sales management experience (2-4 yrs)

Job description

T-Mobile USA, Inc. is seeking a Store Manager to oversee all store operations, drive sales, and lead a team for exceptional customer experiences. You will hire, train, and coach staff while managing marketing, loss prevention, and labor controls to meet performance metrics.

Role requires ownership of store functions and a focus on customer loyalty and business growth. Travel and general availability as needed. Eligible employees receive robust benefits and incentives.