Retail Store Manager - Lead a High-Impact Team (Bonus Eligible)

Michaels; Colorado Springs (CO); Sur place; USD 61 000 - 81 000; Plein temps

Avantages offerts par ce poste

401(k) match

Medical benefits

Employee discounts

Tuition assistance

Résumé du poste

Michaels in Colorado Springs, CO is seeking a Store Manager to lead and develop a diverse team in a fast-paced retail environment. You will drive sales, manage operations, ensure customer experiences align with our brand promises, and plan workloads and KPI execution within budget.

You will supervise a team, hire and coach staff, handle performance and talent development, and serve as MOD, ensuring SOPs and company programs are followed while upholding safety standards and shrink control.

Qualifications

• 5+ years of retail experience with inventory management, merchandising and customer service excellence.
• 2+ years of experience directly supervising a diverse team, including performance management and talent development.

Responsabilités

• Lead and manage all aspects of the store, ensuring SOPs and company programs are followed and team meets store conditions and results.
• Deliver sales plan/profit plan and KPIs in line with annual objectives; manage team to achieve role KPIs.
• Lead the execution of our customer brand promises.
• Implement and lead shrink and safety programs to meet goals.
• Use company tools to set, prioritize and communicate goals and manage team and customers.

Connaissances

Retail leadership

Team supervision

Inventory management

Customer service excellence

Description du poste

Michaels in Colorado Springs, CO is seeking a Store Manager to lead and develop a diverse team in a fast-paced retail environment. You will drive sales, manage operations, ensure customer experiences align with our brand promises, and plan workloads and KPI execution within budget.

You will supervise a team, hire and coach staff, handle performance and talent development, and serve as MOD, ensuring SOPs and company programs are followed while upholding safety standards and shrink control.