Retail Store Manager — Lead a High-Impact Team

New Balance, Inc.; Coral Gables (FL); On-site; USD 56,000 - 84,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Lifestyle Reimbursement

Job summary

New Balance is seeking a Store Manager for our new inline location at Shops at Merrick Park, opening February 2027. You will lead staff, operations, and visual presentation to deliver outstanding customer experiences.

Ideal candidates have 3–6 years of store management, strong knowledge of retail operations, and proficiency with POS systems and MS Office. A flexible schedule, weekend/holiday availability, and the ability to lift up to 50 lbs are required.

Qualifications

• 3–6 years’ store management experience.
• Proficiency with POS systems and Microsoft Office.
• Understanding of developing staff through coaching and mentoring.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budgeting and loss prevention.
• Willingness to work weekends and holidays.
• Ability to lift up to 50 lbs and stand for extended periods.

Responsibilities

• Create and maintain a Total Customer Satisfaction culture by training your team on the NB GUEST service model.
• Set strategic direction to reach sales and budget goals.
• Hire and develop staff, guiding growth and performance.
• Increase store traffic and hit financial metrics.

Skills

Staff development

Retail operations

Customer service

Budgeting

Tools

POS systems

Microsoft Office

Job description

New Balance is seeking a Store Manager for our new inline location at Shops at Merrick Park, opening February 2027. You will lead staff, operations, and visual presentation to deliver outstanding customer experiences.

Ideal candidates have 3–6 years of store management, strong knowledge of retail operations, and proficiency with POS systems and MS Office. A flexible schedule, weekend/holiday availability, and the ability to lift up to 50 lbs are required.