Retail Store Manager – Growth & Bonus Eligible

Goodwill-of-Central-and-Northern-Arizon; Phoenix (AZ); On-site; USD 60,000 - 81,000; Full time

Job summary

Goodwill of Central and Northern Arizona is seeking a Retail Store Manager to drive operations across our Phoenix location, overseeing the Assistant Store Manager, Production Team, and Donation Attendants. You will lead people, manage store performance, and coordinate donations with district leadership to maximize impact.

The role requires 2+ years in retail management, 1 year in customer service, and a valid driver's license.

Qualifications

• Two years’ work experience in Retail Management, preferably thrift.
• One-year customer service experience.
• High School Diploma or Equivalent preferred.
• Valid driver’s license and clean MVR.
• Ability to pass a background check and drug screen.

Responsibilities

• Lead store production and supervise Assistant Store Manager(s) and team.
• Develop retail operations plans to meet income and production goals.
• Monitor donations and inventory to hit sales targets.
• Ensure payroll and operating costs stay within budget.
• Provide training and development for team members.

Skills

Retail Management

Customer Service

English proficiency

Education

High School Diploma

Tools

Microsoft Office

Job description

Goodwill of Central and Northern Arizona is seeking a Retail Store Manager to drive operations across our Phoenix location, overseeing the Assistant Store Manager, Production Team, and Donation Attendants. You will lead people, manage store performance, and coordinate donations with district leadership to maximize impact.

The role requires 2+ years in retail management, 1 year in customer service, and a valid driver's license.