Retail Store Manager - Drive Growth & Customer Experience

T-Mobile USA; Summerville (SC); On-site; USD 55,000 - 133,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Tuition assistance

Job summary

T-Mobile USA is seeking a store operations leader to manage a retail store, driving customer engagement and business performance. You will lead hiring, scheduling, training, and coaching to uphold standards, while owning marketing, loss prevention, and labor management to achieve sales goals and customer satisfaction.

Role focuses on coaching teams, optimizing store programs, and delivering strong store results. Regular full-time employment with comprehensive benefits is available.

Qualifications

• High School Diploma/GED (Required)
• 2-4 years Management experience in retail sales (Preferred)
• 2-4 years Sales & sales management experience (Preferred)

Responsibilities

• Lead employee development and coaching to improve customer interactions and complete required training on schedule
• Resolve customer issues to enhance the customer experience and align with brand expectations
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Education

High School Diploma/GED (Required)

2-4 years Management experience in retail sales (Preferred)

2-4 years Sales & sales management experience (Preferred)

Job description

T-Mobile USA is seeking a store operations leader to manage a retail store, driving customer engagement and business performance. You will lead hiring, scheduling, training, and coaching to uphold standards, while owning marketing, loss prevention, and labor management to achieve sales goals and customer satisfaction.

Role focuses on coaching teams, optimizing store programs, and delivering strong store results. Regular full-time employment with comprehensive benefits is available.