Retail Store Leader - Accelerate Sales & Team Growth

T-MOBILE USA, Inc.; Carthage (MO); On-site; USD 74,000 - 133,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

401(k) with company match

Employee stock purchase plan

Paid time off and holidays

Job summary

T-Mobile USA, Inc. is seeking a Retail Store Manager to lead daily store operations, coach staff, and drive sales performance. You will oversee hiring, scheduling, training, and coaching to uphold service standards and brand expectations across the store.

The role emphasizes labor management, loss prevention, and marketing initiatives to boost customer satisfaction and business results while maintaining a productive store environment. Equal opportunity employer.

Qualifications

• High School Diploma/GED (Required)
• 2-4 years Management experience in retail sales (Preferred)
• 2-4 years Sales & sales management experience (Preferred)

Responsibilities

• Lead employee development and coaching to improve customer interactions and complete required training on schedule
• Resolve customer issues to enhance the customer experience and align with brand expectations
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. is seeking a Retail Store Manager to lead daily store operations, coach staff, and drive sales performance. You will oversee hiring, scheduling, training, and coaching to uphold service standards and brand expectations across the store.

The role emphasizes labor management, loss prevention, and marketing initiatives to boost customer satisfaction and business results while maintaining a productive store environment. Equal opportunity employer.