Retail Store Leader & Team Growth Coach

EZCORP, Inc.; Miami Beach (FL); Hybrid; USD 52,000 - 76,000; Full time

Benefits offered by this job

Free Health Insurance

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Great Working Hours

Job summary

EZCORP, Inc. Miami Beach is seeking a Store Manager to lead and mentor a team of 3–10+ sales associates in a fast-paced retail environment. You will drive customer service excellence and build ongoing relationships with customers through effective coaching and negotiation of pawn and sales transactions.

You will manage staffing, scheduling, pricing adherence, and store operations while maintaining security and a clean store atmosphere to meet targets and ensure legal compliance.

Qualifications

• High school diploma or GED required.
• 1+ years in a management role or similar leadership experience.
• Strong negotiation and customer service skills; ability to lead a small team.

Responsibilities

• Lead, coach, and mentor a team of 3–10+ sales associates.
• Analyze reports and profitability to guide action plans.
• Recruit, orient, and train team members; monitor performance.
• Schedule staff and ensure store standards and pricing guidelines.
• Maintain secure, clean store environment and handle customer transactions.

Skills

Leadership

Coaching

Negotiation

Customer Service

Store Operations

Education

High School Diploma or GED

Tools

POS Systems

Job description

EZCORP, Inc. Miami Beach is seeking a Store Manager to lead and mentor a team of 3–10+ sales associates in a fast-paced retail environment. You will drive customer service excellence and build ongoing relationships with customers through effective coaching and negotiation of pawn and sales transactions.

You will manage staffing, scheduling, pricing adherence, and store operations while maintaining security and a clean store atmosphere to meet targets and ensure legal compliance.