Store Manager: Lead a High-Impact Team & Drive Growth

Texas EZPAWN L.P.; Dunn (NC); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Free Health Insurance*

Competitive Wages

Generous Bonus Potential

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

No cost for TM only medical insurance

Job summary

EZCORP is seeking a Store Manager to lead a team of 3–10+ Sales Associates in a fast-paced retail environment. You will coach, mentor, and develop staff while delivering outstanding customer service and building strong customer relationships.

You will analyze profitability, recruit and train team members, manage scheduling, and ensure pricing and security guidelines are followed. A background in pawn or sales is a plus, along with bilingual capabilities.

Qualifications

• High school diploma or GED required.
• 1+ years in a management role.
• Ability to describe various solutions and their benefits to customers.
• Strategic and tactical management skills.
• Ability to pass a criminal background check and drug test.
• Valid driver’s license and auto insurance.
• Accountability for meeting targets in a performance-driven environment (plus).
• Marketing and community outreach abilities are a plus.
• Knowledge of commonly pawned items (tools, jewelry, firearms, electronics) (plus).
• Pawn experience is a plus.
• Bilingual abilities are a plus.

Responsibilities

• Lead, coach, and mentor a team of 3 to 10+ Sales Associates while delivering outstanding customer service.
• Analyze reports and profitability statements; provide recommendations and action plans.
• Recruit, orient, train, and appraise Team Members; monitor performance and career growth.
• Schedule and assign Team Members; ensure operations run smoothly and targets are met.
• Ensure pricing and timely markdowns follow guidelines; secure merchandise with security measures.
• Market and display merchandise to meet store standards and ensure a safe, clean environment.
• Comply with all legal requirements and company policies.

Skills

Leadership

Coaching

Customer service

Negotiation

Marketing

Education

High school diploma or GED

Job description

EZCORP is seeking a Store Manager to lead a team of 3–10+ Sales Associates in a fast-paced retail environment. You will coach, mentor, and develop staff while delivering outstanding customer service and building strong customer relationships.

You will analyze profitability, recruit and train team members, manage scheduling, and ensure pricing and security guidelines are followed. A background in pawn or sales is a plus, along with bilingual capabilities.