Store Leader: People Coach & Customer Champion

Ezcorp Inc; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Generous Bonus Potential

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

Job summary

EZCORP in Houston, TX is seeking a Store Manager to lead a team of 3 to 10+ sales associates, deliver outstanding customer service, and drive profitable pawn and sales transactions.

The role requires strong leadership, coaching, and mentoring, plus the ability to analyze reports, schedule staff, manage pricing and markdowns, and maintain store standards. We offer competitive pay and great benefits including health insurance and a 401(k) with company match.

Qualifications

• High school diploma or GED.
• 1+ years in a management role.
• Strong leadership and mentoring skills.
• Ability to negotiate customer agreements and provide outstanding service.

Responsibilities

• Lead, coach, and mentor a team of 3 to 10+ Sales Associates.
• Analyze reports and profitability statements and provide action plans.
• Schedule and supervise Team Members and ensure targets are met.
• Ensure pricing, markdowns, and store standards are followed.
• Maintain a safe, clean store and a positive customer experience.

Skills

Leadership

Coaching

Negotiation

Customer service

Time management

Education

High school diploma or GED

Job description

EZCORP in Houston, TX is seeking a Store Manager to lead a team of 3 to 10+ sales associates, deliver outstanding customer service, and drive profitable pawn and sales transactions.

The role requires strong leadership, coaching, and mentoring, plus the ability to analyze reports, schedule staff, manage pricing and markdowns, and maintain store standards. We offer competitive pay and great benefits including health insurance and a 401(k) with company match.