Store Leader & Team Coach | Growth Path

EZCORP, Inc.; Houston, Northern (TX, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Free Health Insurance

Competitive Wages

Generous Bonus Potential

Great Working Hours

401(k) with Company Match

Generous Paid Time Off

Holiday Pay

Store Discount

No cost for TM only medical insurance

Job summary

EZCORP, Inc. in Houston is seeking a Team Leader to guide a small team of 3–10+ sales associates. You will coach, mentor, and drive customer service excellence while negotiating pawn and sales transactions to close deals.

You will analyze reports, train new hires, schedule staff, ensure pricing and markdowns follow guidelines, and maintain a safe, compliant store environment. The role offers competitive pay, bonus potential, and strong benefits in a fast-paced retail setting.

Qualifications

• High school diploma or GED
• 1+ years in a management role
• Ability to describe various solutions and benefits to customers
• Background check and drug test clearance
• Valid driver's license and auto insurance
• Bilingual abilities are a plus

Responsibilities

• Lead, coach, and mentor a team of 3 to 10+ sales associates
• Negotiate pawn and sales transactions with customers
• Analyze reports and profitability statements and implement action plans
• Schedule staff, assign tasks, and monitor performance
• Ensure pricing and daily markdowns follow guidelines
• Maintain store security and a clean, safe environment
• Comply with legal requirements and store policies

Skills

Leadership

Customer service

Coaching

Communication

Job description

EZCORP, Inc. in Houston is seeking a Team Leader to guide a small team of 3–10+ sales associates. You will coach, mentor, and drive customer service excellence while negotiating pawn and sales transactions to close deals.

You will analyze reports, train new hires, schedule staff, ensure pricing and markdowns follow guidelines, and maintain a safe, compliant store environment. The role offers competitive pay, bonus potential, and strong benefits in a fast-paced retail setting.