Retail Store Leader - Sales & Service

Michaels Inc.; Apple Valley (MN); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Employee discounts

Partner discount programs

Job summary

The Michaels Companies MSP-APPLE VALLEY store seeks a Full-Time Sales Manager to lead a high-performing team and deliver outstanding guest experiences. You will oversee front-end and service operations, uphold SOPs, train team members, and drive omni-channel initiatives such as BOPIS and Same Day Delivery, while meeting KPIs and protecting assets.

Applicants must have 3+ years of retail leadership and be able to work nights, weekends, and early mornings in a fast-paced retail environment.

Qualifications

• 3+ years retail leadership experience.
• Experience with front-end and service operations is preferred.

Responsibilities

• Assist Store Manager in leading SOP adherence and company programs.
• Model and coach customer experience and selling behaviors to drive conversion.
• Provide Manager-on-Duty coverage and maintain floor leadership.
• Oversee POS and Self-Checkout operations.
• Promote and enroll customers in loyalty rewards program.

Skills

Retail leadership

Customer service

Job description

The Michaels Companies MSP-APPLE VALLEY store seeks a Full-Time Sales Manager to lead a high-performing team and deliver outstanding guest experiences. You will oversee front-end and service operations, uphold SOPs, train team members, and drive omni-channel initiatives such as BOPIS and Same Day Delivery, while meeting KPIs and protecting assets.

Applicants must have 3+ years of retail leadership and be able to work nights, weekends, and early mornings in a fast-paced retail environment.