Customer-First Retail Store Leader

Michaels; Brea (CA); Presencial; USD 24.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee discounts

401(k) with employer match

Medical/dental/vision

Descripción de la vacante

The Michaels Companies, Inc. in LA-BREA, CA is seeking a Sales Manager to lead a high-performing selling culture, drive sales and deliver an engaging customer experience. You will oversee front-end operations, coach staff, manage POS/Self-Checkout, and support omni-channel services including BOPIS and Same Day Delivery.

Minimum 3+ years retail leadership required. Nights, weekends and early mornings work hours apply.

Formación

• 3+ years retail leadership experience.
• Experience coaching customer service and selling behaviors.
• Ability to operate POS and Self-Checkout systems.

Responsabilidades

• Assist Store Manager in leading SOPs and company programs.
• Ensure execution of policies and standards and drive store results.
• Model customer experience and selling behaviors to improve conversion and satisfaction.
• Provide MOD coverage and maintain floor leadership and service standards.
• Oversee store programs including balloons, loyalty enrollment, MCC/Extend services, knit & sew shop, and BOPIS/SDD.

Conocimientos

Retail leadership

Descripción del empleo

The Michaels Companies, Inc. in LA-BREA, CA is seeking a Sales Manager to lead a high-performing selling culture, drive sales and deliver an engaging customer experience. You will oversee front-end operations, coach staff, manage POS/Self-Checkout, and support omni-channel services including BOPIS and Same Day Delivery.

Minimum 3+ years retail leadership required. Nights, weekends and early mornings work hours apply.