Retail Store Leader: Sales & Guest Experience

Five Below

Lima (OH)

On-site

USD 22,000 - 26,000

Full time

4 days ago

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Benefits offered by this job

Health insurance

Job summary

Five Below in Lima, OH is seeking a store leadership professional to oversee daily operations, train crew on the BEST customer service experience, and manage staff while driving sales. The role requires at least one year of management experience and strong communication skills.

The position involves opening/closing, cash handling, and ensuring policy adherence, with a flexible schedule including evenings and weekends.

Qualifications

Minimum 1 year of management experience.
Excellent verbal and written communication skills.
Ability to multi-task.
Must be at least 18 years old.

Responsibilities

Wows the customer through personal contact with customers and trains crew on service expectations.
Oversees daily activities of store associates and ensures duties are performed effectively.
Assists with receiving, unpacking, and organizing new stock for quick shelf placement.
Acts as Manager on Duty, taking responsibility for store operations and staff.
Opens/closes the store, secures cash, sets alarms, and ensures smooth daily operation.
Supports onboarding and ongoing training of associates on policies and procedures.
Drives store sales and controls expenses by optimizing merchandising and customer service.