Retail Store Leader - People, Service & Sales

Lids; Pineville (NC); Presencial; USD 54.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical coverage

Dental coverage

Vision coverage

Retirement plan

Employee discount

Paid Time Off

Career development

Early Wage Access options

Bonus potential

Descripción de la vacante

Lids is seeking a Store Manager to lead daily operations, drive sales, and foster a high-performing team. You will recruit, train, and develop staff while delivering exceptional customer experiences and achieving KPIs across the store.

The role requires strong leadership, operational excellence, and a commitment to the Lids brand. Candidates should be able to work varied hours and maintain excellent attendance in a fast-paced retail environment.

Formación

• Proven supervisory skills and ability to train staff.
• Strong interpersonal and communication skills.
• Ability and willingness to travel overnight for training and/or business meetings.
• Ability to work varying days and hours, based on business needs, and maintain an excellent attendance record.

Responsabilidades

• Lead store hiring strategy, recruitment planning, and onboarding.
• Develop training plans and monitor performance.
• Drive customer service excellence and sales KPIs.
• Oversee scheduling, payroll compliance, and store operations.
• Manage merchandise, pricing, and inventory accuracy.
• Ensure safe, welcoming, and inclusive store environment.

Conocimientos

Sales targets

Supervision

Customer service

Team leadership

Interpersonal skills

Descripción del empleo

Lids is seeking a Store Manager to lead daily operations, drive sales, and foster a high-performing team. You will recruit, train, and develop staff while delivering exceptional customer experiences and achieving KPIs across the store.

The role requires strong leadership, operational excellence, and a commitment to the Lids brand. Candidates should be able to work varied hours and maintain excellent attendance in a fast-paced retail environment.