Retail Store Leader - Sales, Ops & Service

Lids

San Antonio (TX)

On-site

USD 42,000 - 56,000

Full time

3 hours ago
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Benefits offered by this job

Medical/Dental/Vision
Retirement plan
Employee discount
Paid Time Off
Career development
Early wage access
Bonus potential

Job summary

Lids Sports Group is seeking an Assistant Store Manager in a dynamic retail environment. You will lead daily store operations, coach associates, and drive exceptional customer service while upholding brand standards and targets.

As a Store Manager on duty when needed, you’ll manage schedules, training, and performance, ensuring a welcoming, efficient store that delivers strong sales and operational results in a competitive market.

Qualifications

  • Experience leading store teams and executing training programs.
  • Ability to manage scheduling and staff performance.
  • Strong communication and problem-solving skills.

Responsibilities

  • Act as Manager on duty for scheduling issues, customer complaints, etc. when Store Manager is not present.
  • Lead store associates through training programs and goal setting for sales/tasks with regular follow-up.
  • Schedule and staff the store, including coverage during peaks and absences.
  • Recruit, train, and develop store personnel on proper store operations and procedures.
  • Ensure compliance with policies, protect company inventory and funds, and maintain store standards.

Skills

Leadership
Customer service
Team management

Job description

Lids Sports Group is seeking an Assistant Store Manager in a dynamic retail environment. You will lead daily store operations, coach associates, and drive exceptional customer service while upholding brand standards and targets.

As a Store Manager on duty when needed, you’ll manage schedules, training, and performance, ensuring a welcoming, efficient store that delivers strong sales and operational results in a competitive market.

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