Retail Store Leader - People, Ops & Customer Experience

Lids; Pooler (GA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Employee discounts

Career development

Team-oriented environment

Early wage access

Job summary

Lids is seeking an Assistant Store Manager to lead daily store operations, supervise associates, and deliver outstanding customer service while upholding brand standards. This role reports to the Store Manager and involves training, scheduling, and in-store execution.

Ideal candidates will drive sales, ensure store compliance, and foster a positive team environment in a fast-paced retail setting. Applicants should be prepared for everyday on-site work and physical tasks as required.

Qualifications

• Ability to lead the team and achieve KPIs in a retail environment.
• Strong interpersonal and verbal communication skills.
• Experience supervising store staff is a plus.

Responsibilities

• Act as Manager on duty for scheduling issues and customer complaints.
• Lead selling strategy to achieve KPIs and deliver exceptional customer service.
• Maintain store appearance, merchandising and brand standards.

Skills

Leadership

Customer service

Communication

Job description

Lids is seeking an Assistant Store Manager to lead daily store operations, supervise associates, and deliver outstanding customer service while upholding brand standards. This role reports to the Store Manager and involves training, scheduling, and in-store execution.

Ideal candidates will drive sales, ensure store compliance, and foster a positive team environment in a fast-paced retail setting. Applicants should be prepared for everyday on-site work and physical tasks as required.