Retail Store Leader — Growth, Stock Benefits & Impact

T-Mobile US Inc.; Potomac Mills (VA); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Discounts for services

Job summary

T-Mobile US Inc. is seeking a store leader to manage all aspects of a retail store, driving customer engagement, sales performance, and operational standards.

You will lead hiring, scheduling, training, and coaching to develop the team and maintain brand alignment. The role emphasizes ownership of marketing, loss prevention, and labor management, with success measured by sales goals, customer satisfaction, and efficiency.

Qualifications

• High School Diploma/GED required.
• 2-4 years Management experience in retail sales preferred.
• 2-4 years Sales & sales management experience preferred.

Responsibilities

• Lead employee development and coaching to improve customer interactions and complete required training on schedule.
• Resolve customer issues to enhance the customer experience and align with brand expectations.
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success.
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Skills

Leadership

Coaching

Customer service

Staffing

Scheduling

Training

Education

High School Diploma/GED

Job description

T-Mobile US Inc. is seeking a store leader to manage all aspects of a retail store, driving customer engagement, sales performance, and operational standards.

You will lead hiring, scheduling, training, and coaching to develop the team and maintain brand alignment. The role emphasizes ownership of marketing, loss prevention, and labor management, with success measured by sales goals, customer satisfaction, and efficiency.