Store Leader: Drive Growth, People & Service

T-MOBILE USA, Inc.; Arizona; Presencial; USD 55.000 - 133.000; Jornada completa

Descripción de la vacante

T-Mobile USA, Inc. is seeking a store leader to manage all operations of a retail location, drive customer engagement and business performance. You will hire, schedule, train and coach team members while upholding brand standards and security protocols.

Success is measured by sales goals, customer satisfaction, and operational efficiency, and you will oversee marketing, loss prevention, and labor management to foster a productive store environment that supports loyalty and growth.

Formación

• Must be 18+ years old.
• Legally authorized to work in the United States.
• High School Diploma or GED is required.
• 2–4 years management experience in retail sales is preferred.
• 2–4 years sales & sales management experience is preferred.

Responsabilidades

• Lead employee development and coaching to improve customer interactions and complete training on schedule.
• Resolve customer issues to enhance the customer experience and align with brand expectations.
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success.
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Conocimientos

18+ years

US work authorization

Educación

High School Diploma/GED

Retail management experience 2-4 years

Sales & sales management experience 2-4 years

Descripción del empleo

T-Mobile USA, Inc. is seeking a store leader to manage all operations of a retail location, drive customer engagement and business performance. You will hire, schedule, train and coach team members while upholding brand standards and security protocols.

Success is measured by sales goals, customer satisfaction, and operational efficiency, and you will oversee marketing, loss prevention, and labor management to foster a productive store environment that supports loyalty and growth.