Retail Store Leader – Grow Teams, Elevate Customer Experience

T-Mobile US Inc.; Fairfax (VA); Presencial; USD 55 000 - 100 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical, dental and vision insurance

401(k)

Employee stock grants

Employee stock purchase plan

Paid time off and paid holidays

Resumo da oferta

T-Mobile USA, Inc. in United States (Virginia retail store) seeks a store leader to manage all operations, drive customer engagement, and oversee hiring, scheduling, training, and coaching to maintain store standards.

The role requires ownership of store functions including marketing, loss prevention, and labor management to drive sales and efficiency. The position monitors performance metrics, supports customer satisfaction, and contributes to a productive environment that fosters loyalty and

Qualificações

• High School Diploma/GED (Required)
• 2-4 years Management experience in retail sales (Preferred)
• 2-4 years Sales & sales management experience (Preferred)

Responsabilidades

• Lead employee development and coaching to improve customer interactions and complete required training on schedule
• Resolve customer issues to enhance the customer experience and align with brand expectations
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives
• Also responsible for other duties/projects as assigned by business management as needed

Formação académica

High School Diploma/GED

Descrição da oferta de emprego

T-Mobile USA, Inc. in United States (Virginia retail store) seeks a store leader to manage all operations, drive customer engagement, and oversee hiring, scheduling, training, and coaching to maintain store standards.

The role requires ownership of store functions including marketing, loss prevention, and labor management to drive sales and efficiency. The position monitors performance metrics, supports customer satisfaction, and contributes to a productive environment that fosters loyalty and