Retail Store Leader: Grow Teams, Elevate Experience

T-Mobile; City of Dunkirk (NY); Presencial; USD 55.000 - 100.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid holidays

Parental leave

Family building benefits

Tuition assistance

Commuter benefits

Descripción de la vacante

T-Mobile is hiring to manage all operations of a retail store, driving customer engagement and business performance. You will lead store employees through hiring, scheduling, training, and coaching to uphold standards and achieve sales goals.

You will own store functions like marketing, loss prevention, and labor management, measure success with customer satisfaction and efficiency, and help grow a productive environment that strengthens loyalty and business growth.

Formación

• High School Diploma or GED is required.
• 2-4 years of management experience in retail sales is preferred.
• 2-4 years of sales and sales management experience is preferred.

Responsabilidades

• Lead employee development and coaching to improve customer interactions and complete required training on schedule.
• Resolve customer issues to enhance the customer experience and align with brand expectations.
• Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success.
• Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
• Also responsible for other duties/projects as assigned by business management as needed.

Educación

High School Diploma/GED

2-4 years Management experience in retail sales

2-4 years Sales & sales management experience

Descripción del empleo

T-Mobile is hiring to manage all operations of a retail store, driving customer engagement and business performance. You will lead store employees through hiring, scheduling, training, and coaching to uphold standards and achieve sales goals.

You will own store functions like marketing, loss prevention, and labor management, measure success with customer satisfaction and efficiency, and help grow a productive environment that strengthens loyalty and business growth.