Retail Store Leader: Elevate Ops & Customer Experience

T-Mobile

Menomonie (WI)

On-site

USD 55,000 - 133,000

Full time

2 days ago

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Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Life insurance

Job summary

T-Mobile in the United States is seeking a Store Manager to oversee all retail store operations, drive sales, and ensure excellent customer engagement. You will lead hiring, scheduling, training, and coaching to uphold standards and grow the business.

The role focuses on marketing, loss prevention, and labor management, with success measured by sales, customer satisfaction, and efficiency. Benefits include a competitive salary, annual stock grants, and retirement plans.

Qualifications

High School Diploma or GED is required.
2-4 years management experience in retail sales preferred.
2-4 years sales & sales management experience preferred.

Responsibilities

Lead employee development and coaching to improve customer interactions and complete required training on schedule.
Resolve customer issues to enhance the customer experience and align with brand expectations.
Manage store operations including staffing, scheduling, labor controls, marketing, and loss prevention to ensure store success.
Monitor sales, inventory, and store programs to support operational excellence and implement new initiatives.
Also responsible for other duties/projects as assigned by business management as needed.