Retail Store Leader: Grow Teams, Elevate Experience

T-MOBILE USA, Inc.; Chestertown (MD); On-site; USD 55,000 - 100,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Employee stock grant

Employee stock purchase plan

Paid time off

Paid holidays

Parental leave

Family benefits

Disability insurance

Life insurance

Long-term care insurance

Mobile service discounts

Home internet discounts

Commuter benefits

Job summary

T-Mobile USA, Inc. is seeking a Retail Store Manager to lead a busy retail location and drive day-to-day operations with a focus on achieving sales goals, coaching the team, and delivering legendary customer experiences.

You'll hire and train staff, schedule, manage inventory and loss prevention, and collaborate with marketing initiatives while upholding T-Mobile's brand standards and commitment to employees' growth and recognition. Apply today to join Un-carrier.

Qualifications

• High School Diploma/GED req.
• Bachelor's Degree pref.

Responsibilities

• Complete observations of store employees' interactions with customers, including feedback, to be used in development, training, and coaching conversations ensuring assigned team trainings are completed on time.
• Assist with customer-related issues that would positively impact the customer's experience within the T-Mobile brand & expectations.
• Own store success and take ownership for store employees' work-related needs, store leadership, staffing and scheduling, maintaining labor controls, marketing, loss prevention and all other store functions.
• Support operational excellence by observing every store function, monitoring sales and inventory, manage sales tracking and implementing new store programs and initiatives.
• Maintain a neat clean organized store environment at all times.
• Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand, and digital technology.

Skills

Communication

Microsoft Office

Store Management

Store Operations

Customer Service

Education

High School Diploma/GED

Bachelor's Degree

Job description

T-Mobile USA, Inc. is seeking a Retail Store Manager to lead a busy retail location and drive day-to-day operations with a focus on achieving sales goals, coaching the team, and delivering legendary customer experiences.

You'll hire and train staff, schedule, manage inventory and loss prevention, and collaborate with marketing initiatives while upholding T-Mobile's brand standards and commitment to employees' growth and recognition. Apply today to join Un-carrier.